Welcome To ALKA-JEWEL We’re a jewelry manufacturer based in USA and India. We can make any kind of Fashion and Fine jewelry. If you’re interested in bulk buying, wholesale or custom made order then please contact us directly through eBay message system, we’ll reply you with best price. We offer CustomizationIf you want to add personal touch to this piece contact us and we will create one just for you. You can customize the following things given below :1. Ring Resizing2. Redesign3. Metal Change ( 925 Sterling Silver / 10k Gold / 14k Gold / 18k Gold )4. Metal Color Change ( White / Rose / Yellow )5. Color Stones ( Red / Green / Yellow / Blue / Black etc)6. Engraving (No. of characters will subject to size and space in the jewelry) PAYMENT POLICY 1. We accept payment via Payoneer only.2. You can also use a credit card for payment by using Payoneer as a guest.3. Payment is required within 3 days after buying. SHIPPING POLICY 1. We ship worldwide.2. Our office is in USA and our manufacturer unit is in India. Hence, some of our items are directly shipped from India.3. Handling time is 7 business days after receiving cleared payment and ring size confirmation. (Business days excludes Saturdays / Sundays and Public Holidays)4. Delivery time in US, UK and Australia is 5 to 7 business days, other countries 5 to 10 business days (which may extend during peak season time).5. We ship only to Payoneer verified address, Kindly update complete shipping address and contact number for smooth and hassle free shipping. EXPEDITED SHIPPING (Expedited shipping) We are able to provide a faster method of shipping with online tracking and delivery confirmation within 3-5 working days, can be availed on request for just $15. RETURN POLICY 1. We accept returns only if there is any manufacturing defect or in transit damage.2. Refund amount is based on product price you have purchased for. 3. Please remember to contact us before sending any item back so that we provide our return address.4. For incomplete or wrong address we are not liable for any return.5. If the buyer wants to return the item for his/her own personal reasons (without any valid reason of item received in damage condition or unless it is defective) the return shipping charges will be born by buyer. BUYER’S FEEDBACK 1. Your feedback is very important to us.2. We appreciate your Positive Feedback with 5 star ratings, and will do the same in return.3. If you have any questions, or issue with your order please don’t hesitate to contact us through eBay message or customer service e-mail before you leave us any neutral/negative feedback or open a eBay request. We will resolve the problem to your satisfaction.4. Due to the high volume of email and phone calls, please allow 1-2 business days for a response. We will respond to your message in the order received and will try our best to reply as soon as possible. CONTACT US Feel Free to contact us for any queries about the product through “Ask Seller a Question” Please save our eBay store by clicking on “save this seller” and bookmark our eBay store on your web browser to visit our store again THANK YOU FOR VISITING OUR STORE Have A Amazing Day Ahead Track Page Views WithAuctiva’s FREE Counter
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