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-:- newjewelrystore -:- About newjewelrystore I am a jewelry maker, I have been working in jewelry and gemstones since 2005. I have many jewelry makers working, so if you like any item other than my listed item, please send me its photo. I will try to make that item for you. Satisfying you is my main objective. I only sell brand new items. We do not sell used jewelry. Our jewelry is made from the finest and high quality semi-precious stones, you will not find better quality or value with any other retailers. Our First Aim is Customer Satisfaction.Your satisfaction is guaranteed! Delivery Time Item will be Shipped Within 24 To 48 hours after payment is cleared The delivery time usually takes 2-3 weeks (max 4 weeks), depending which country & location {Customers are responsible for duties and VAT charged by their country of residence. We recommend you contact your local customs office if you have questions about this} RETURN POLICY If you wish to return an item for any reason, please contact me first. I will try to provide accurate information about the item. Your satisfaction is of the utmost concern to us. Should you need to return an item, you can do so within 30 days of receipt of the item for a full refund. All items must be in their original condition, not worn or altered. Please contact us if you would like to initiate a return, so that we may guide you through the process. We can be reached through the “Ask a Question” link on the listings PAYMENT METHODS Payment should be made within 7 days since the winning of the first item. Non-paying winners will be reported to eBay. Serious bidders only please. Please email us with any questions you may have during the transaction. FEEDBACK POLICY If you are not satisfied with your purchased items then contact with us first before leaving negative or neutral feedback or opening disputes. We believe in solving the issues. A positive feedback represents our service, product quality and dedication towards customer’s satisfaction. Our future business depends on your satisfaction or positive feedback with “5-star rating”. Thanking you Newjewelrystore PLEASE NOTE : Weekends & Holidays. Since we receive many emails daily, please be patient! Our business hours are Monday to Saturday, 10:00AM to 6:00PM, excluding holidays.